News Article

Hop Software

14 July 2020

A company in Ellesmere Port has created pioneering software to help the crisis-hit hospitality industry welcome guests back safely during the coronavirus pandemic.

Hop Software, based at Venture Point, has developed a hospitality management system which minimises human contact, even down to customers being able to open and lock their hotel bedroom doors, remotely.

With the global hospitality industry slowly opening back up to visitors, Hop’s sales team have been busy, with existing customers already benefitting from some services free of charge.

Using the company’s bespoke branded app, guests can book, check-in, pay bills and check out without having to physically distance in reception queues.

The paperless system is environmentally friendly while avoiding the handling of receipts between staff and guests.

Furthermore, with hospitality being one of the sectors worst hit by the fall in global tourism, the company claims the system will help hospitality businesses slash costs through staff efficiency and removing payments to third parties.

Room service can be ordered from the app on any device, complete with a chosen time-slot when customers can have their food and drink delivered to their room by staff.

A text service alerts guests to Covid-compliant measures in place in the establishment as well as services available to them.

Read more at: Chester Standard