COVID19 - Self-Employed

COVID19 - New Style Employment and Support Allowance and Universal Credit

Universal Credit

The DWP are asking people to apply for Universal Credit online and to only call to book their initial telephone appointment.

Because the lines are busy, local jobcentres will also try to call customers if they see the customer has applied online but hasn't yet got an appointment booked. You should not worry if you can't get through straight away, a DWP member of staff will contact you as soon as they can.
 
Claims will start the day people submit their application online, this is not reliant on identity being verified online. DWP will never text or email asking for personal information or bank details.

New Style Employment and Support Allowance

People should apply for New Style Employment and Support Allowance by phone, where they are not already claiming Universal Credit.

People who have applied for Universal Credit or are already getting Universal Credit should contact their work coach or case manager about applying for New Style Employment and Support Allowance by signing in to their Universal Credit account.