Chester courier and logistics provider Speedy Freight has been named a finalist in the Customer Service Award category at the 2025 Supply Chain Excellence Awards.
One of the UK’s leading awards in this sector, the awards recognise achievement across the logistics and supply chain sector.
Being shortlisted is a testament to Speedy Freight’s ongoing commitment to service excellence, responsiveness and reliability across its UK-wide operations.
The prestigious awards celebrate organisations that consistently demonstrate high operational standards and exceptional service to customers.
Speedy Freight’s shortlisting reflects its track record in delivering urgent, same day and complex logistics solutions with a strong focus on customer satisfaction.
The firm currently holds a Net Promoter Score (NPS) of +85, significantly above the industry average of +38, an indicator of client trust and loyalty.
“This shortlisting is a direct result of the dedication and focus our teams bring to the job every day,” said Mike Smith, chief executive officer at Speedy Freight.
He added: "“We’ve built a reputation on delivering for our clients when it matters most. It’s rewarding to see that commitment recognised by the industry.”
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