Customer Service Awards

Businesses that excelled in customer service were awarded at a ceremony at The Guild, Chester.

The Chester BID Customer Services Awards are now in their eighth year and recognise Chester’s shops, restaurants, bars, independent retailers, and service providers that go that extra mile for customers.

Nominated online by the general public, the awards cover 14 categories including Best Independent Business, Best Small Business and Best Restaurant. The businesses that received the most votes from the public were then visited by a mystery shopper to determine the overall winner.

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